Here are just a few reasons why the TWX-Chat plugin is superior to other chatbot WordPress plugins:
- 3D Talking Avatars with No Limits: The plugin includes 3D talking avatars to enhance user engagement. Unlike other plugins that may impose time limits on interactive features, TWX-Chat offers these avatars without usage or timing restrictions, providing a unique and engaging experience for visitors.
- Comprehensive Knowledge Base and Site Crawler: With TWX-Chat, you can automatically build and maintain a searchable knowledge base from your website’s pages, posts, and even Google Drive folder (Pro plan). The integrated site crawler keeps the information up-to-date, enabling the chatbot to deliver accurate answers based on the site’s deep content. This feature allows for more precise responses and is a significant advantage over plugins that lack such comprehensive content integration. Admins can even query the Knowledge Base as if they were visitors themselves and see ‘under-the-hood’ what Sources are being used in order to better understand and tailor their visitors experience.
- Voice Enabled: Using TWXLab’s unique browser Voice-Agent (VA) technology, all chatbots are capable of ‘speaking’ and ‘listening’ to visitors. Speech can be paused and resumed and Avatar chatbots can even be interrupted on most devices. This makes for a natural and engaging experience for visitors.
- Chat Log: Paid Plan owners can see all their visitor-chatbot interactions in one place, including User Fields (see below), Sources used to generate the chatbot responses, Visitor hyperlink clicks, and not to mention Visitor and User prompts which can lead to greater insights into your visitor’s requirements.
- Faster Responses: TWX-Chat uses streaming technology to query LLM’s which means it’s response is faster than other chatbots that need to wait for full responses before responding to the visitor.
- User Fields & Webhooks: TWX-Chat paid plans offer the ability to capture custom visitor fields like name, company, target audience, industry etc and store these in the Chat Log for use by the site. You can even setup a webhook that is triggered when these user fields are captured in real-time in order to perform custom actions.